Refund policy
All Sales are Final and we have no exchange policy.
🧾 Return & Refund Policy
At Martian Fusion, we take pride in the quality and craftsmanship of our products. If your item arrives damaged, misprinted, or defective, we’re here to make it right
✅ Eligibility for Returns or Refunds
We accept returns or offer refunds only under the following conditions:
- The item has a manufacturing defect, misprint, or was damaged during shipping.
- A refund or return request is submitted within 14 days of receiving your product.
⏳ How to Request a Return or Refund
To initiate a claim:
- Contact us at martianfusion@gmail.com within 14 days of receiving your item.
- Provide your order number, a brief description of the issue, and clear photos of the defect or damage.
- Our team will respond promptly and guide you through the next steps.
🚫 Non-Returnable Items
Please note, we do not accept returns or offer refunds for:
- Wrong size selection by customer
- Change of mind
- Items requested beyond the 14-day window
We appreciate your understanding and thank you for supporting our brand!